Windows 7 Ultimate Blue Screen of Death

This happens almost every time I install updates and reboot.
It gets stuck for a while at shut down, then burps a blue screen and restarts right away.

Once booted you have a nice welcome popup titled “Windows has recovered from an unexpected shutdown”:

Windows can check online for a solution to the problem.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA800926B440
BCP3: FFFFF80004117518
BCP4: FFFFFA800ABF2010
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\020211-17019-01.dmp
C:\Users\myself\AppData\Local\Temp\WER-87812-0.sysdata.xml

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0×0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

If you hit the “Check for solution” button it closes the popup and that’s all.
Whatever happened to the result?
Were those two diagnostic files (the .dmp and .cml) sent to MSFT?
And how come the .xml file gets deleted after being sent?
Maybe I want to keep a trace of it.

Here’s the a copy of the “Offline Privacy Statement” located in C:\Windows\system32\en-US\erofflps.txt for future reference.

Windows 7 Offline Privacy Statement for the Microsoft Error Reporting Service

For the most up-to-date privacy information, see the online Windows 7 Privacy Statement at:

http://go.microsoft.com/fwlink/?LinkId=104288

WHAT THIS FEATURE DOES

The Microsoft Error Reporting Service helps Microsoft and Microsoft partners diagnose problems in the software you use and provide solutions. Not all problems have solutions, but when solutions are available, they are offered as steps to solve a problem you’ve reported or as updates to install. To help prevent problems and make software more reliable, some solutions are also included in service packs and future versions of the software.

The Microsoft Error Reporting Service also provides Setup Repair, an error reporting service that may run during Windows setup if a problem occurs.

INFORMATION COLLECTED, PROCESSED, OR TRANSMITTED

Many Microsoft software programs, including Windows 7, are designed to work with the reporting service. If a problem occurs in one of these software programs, you might be asked if you want to report it. If you host virtual machines using a Windows operating system, reports generated by the Windows operating system for the Microsoft Error Reporting Service might include information about virtual machines.

The reporting service collects information that is useful for diagnosing and solving the problem that has occurred, such as:

* Where the problem happened in the software or hardware
* The type or severity of the problem
* Files that help describe the problem
* Basic software and hardware information
* Possible software performance and compatibility problems

These reports might unintentionally contain personal information. For example, a report that contains a snapshot of computer memory might include your name, part of a document you were working on, or data that you recently submitted to a website. If a report is likely to contain this type of information, Windows will ask if you want to send this information, even if you have enabled automatic reporting through the “Recommended settings” option in setup, or Control Panel. This gives you the opportunity to review the report before sending it to Microsoft. Reports including files and data might be stored on your computer until you have an opportunity to review and send them, or after they have been sent.

If an error report contains personal information, Microsoft does not use the information to identify you or contact you. In addition, if you enable automatic reporting through the “Recommended settings” option in setup, or in Control Panel, the reporting service will send basic information about where problems occur automatically, but these reports will not have the detail described above.

After you send a report, the reporting service might ask you for more information about the error you experienced. If you choose to provide your phone number or e-mail address in this information, your error report will be personally identifiable. Microsoft might contact you to request additional information to help solve the problem you reported.

The Microsoft Error Reporting Service generates a globally unique identifier (GUID) that is stored on your computer and sent with error reports to uniquely identify your computer. The GUID is a randomly generated number; it does not contain any personal information and is not used to identify you. We use the GUID to distinguish how widespread the feedback we receive is and how to prioritize it. For example, the GUID allows Microsoft to distinguish between one customer experiencing a problem one hundred times and one hundred customers experiencing the same problem once.

USE OF INFORMATION

Microsoft uses information about errors and problems to improve Microsoft products and services as well as third-party software and hardware designed for use with these products and services. Microsoft employees, contractors, vendors, and partners might be provided access to information collected by the reporting services. However, they will use the information only to repair or improve Microsoft products and services and third-party software and hardware designed for use with Microsoft products and services.

Microsoft might share aggregate information about errors and problems. Microsoft uses aggregate information for statistical analysis. Aggregate information does not contain specific information from individual reports, nor does it include any personal or confidential information that might have been collected from a report.

Except as described in this statement, personal information you provide will not be transferred to third parties without your consent. We occasionally hire other companies to provide limited services on our behalf, such as performing statistical analysis. We will only provide those companies the personal information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Microsoft may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, including the enforcement of our agreements or policies governing your use of the software; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, customers, or the public.

Information collected by or sent to Microsoft by Windows 7 may be stored and processed in the United States or any other country in which Microsoft or its affiliates, subsidiaries, or service providers maintain facilities. Microsoft abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

CHOICE AND CONTROL

If you choose the recommended settings during Windows 7 setup, basic information about errors will be sent automatically to Microsoft. If a more detailed error report is required, you will be prompted to review it before it is sent. You can change this setting at any time by going to Action Center in Control Panel.

SECURITY PRACTICES

Microsoft is committed to helping protect the security of your information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. For example, we store the information you provide on computer systems with limited access, which are located in controlled facilities.

FOR MORE INFORMATION

If you have questions about this privacy statement, please contact us by submitting your questions online to Privacy Feedback at:

http://go.microsoft.com/?LinkID=9634754

Windows 7 Offline Privacy Statement for the Microsoft Error Reporting Service
c/o Microsoft Privacy Response Center
Microsoft Corporation
One Microsoft Way
Redmond, Washington 98052 USA

Back in December 6th, here is another BSOD I had (hum, probably the machine was not rebooted for 2 months, which is not a biggie in the Linux world)

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8009147B60
BCP4: FFFFF80004111510
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\120610-10654-01.dmp
C:\Users\myself\AppData\Local\Temp\WER-75520-0.sysdata.xml

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0×0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Digging further I unearthed another record of BSOD on a Vista machine back in September 9th 2010:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000000000000008
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80001E0C1CA
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini090910-01.dmp
C:\Users\Administrator\AppData\Local\Temp\WER-139765-0.sysdata.xml
C:\Users\Administrator\AppData\Local\Temp\WERBD0C.tmp.version.txt

Read our privacy statement:

http://go.microsoft.com/fwlink/?linkid=50163&clcid=0×0409

BSODs are still alive and kicking in 2011.

I wondered if that’s the problem HAL had back in 2001 on its way to Jupiter.

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5 Responses to “Windows 7 Ultimate Blue Screen of Death”

  1. Giang says:

    i have a promblem when i login my computer because i forget my password ,and i don’t want to loose all the imformation in my computer there is any way can help me login my computer without loose the imformation

  2. jj says:

    Description:
    A problem caused this program to stop interacting with Windows.

    Problem signature:
    Problem Event Name: AppHangB1
    Application Name: Studio.exe
    Application Version: 14.0.0.7255
    Application Timestamp: 4a8f2891
    Hang Signature: 2cce
    Hang Type: 1
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Hang Signature 1: 2cce3dbd3c7e871d431497227ce68b6a
    Additional Hang Signature 2: 2fb9
    Additional Hang Signature 3: 2fb9184f68843d3292bf6c0ecf8b3a0b
    Additional Hang Signature 4: aaa0
    Additional Hang Signature 5: aaa0cdd6ac011bad4a3309ccabf0114a
    Additional Hang Signature 6: ae71
    Additional Hang Signature 7: ae71f221e362bdf772fbeea508151857
    How to solve????

  3. my problem is the program is stop when i open the enternet explorer,,,

  4. mariappans says:

    auto cad 2010 has stoped working

  5. Rudra Kumar rabha says:

    display driver not responding